1 Definitions
The membership application form, direct debit instruction, advance notice details, and Club rules.
Pace Health Club.
The rules set out in Sections 1–12 of these Terms & Conditions, together with any additional rules provided during online registration or any amendments required by law or regulation.
Payments made by members in connection with their membership. The Club reserves the right to change fees at any time. Fees include:
- Guest User Fee: Charges for guests of members using the Club facilities.
- Administration/Joining Fee: One-off payments made when first joining.
- Monthly Membership Fees: Payments made monthly in advance by debit card or direct debit for access to facilities according to the membership category.
- Advance Membership Fees:Payments made in advance by debit or credit card for access according to the membership category.
- Other Fees: Charges for goods or additional services offered by the Club, such as beauty therapy.
Membership Categories: The membership that the club honours are:
Membership Subscriptions:
Membership subscription amounts are set by the Club and may be changed at any time. Members will receive written notification of any changes at least 14 days before the next payment date.
The Club may reject membership applications at its discretion. Upon acceptance, members will be issued a membership card, which remains Club property.
Membership fees are payable by debit card or direct debit only.
Individuals aged 18 or over who have applied for and been accepted into membership of the Club. Members have access to Club facilities according to their membership category during published opening hours.
Physical Condition of Member
(a) Members confirm that they are in suitable physical condition for exercise and are unaware of any medical issues that would make exercise unsafe.
(b) Members must not use Club facilities if suffering from any contagious illness, open wounds, infections, or similar conditions.
1.6 Minimum Notice Period:
The minimum notice required to cancel membership is 30 days from the date of your next scheduled payment.
Instead of cancelling, members may request in writing to transfer membership to a nominated third party, subject to management approval. A £15 transfer fee will apply.
The individual entering into this contract as identified in the online application.
2 About the Club
2.1 The Club exists to provide health and leisure facilities. A management team operates the Club daily in accordance with the Club Rules. The manager and deputy manager act as chair and secretary unless otherwise assigned. The current Club Rules are available on the website.
2.2 The Club may amend its rules for health and safety reasons. Temporary changes will be displayed at reception. Permanent changes (“Proposed Changes”) will be communicated at least one month in advance. If these changes are unacceptable, you may cancel your membership by giving the minimum notice period, and any prepaid monthly fees will be refunded.
2.3 All fees belong to the Club. The joining fee is non-refundable, including where membership is cancelled or terminated. If membership is terminated for non-payment, the joining fee is not refunded.
2.4 By signing the application form, you agree:
(a) to pay all applicable fees; and
(b) to comply with the Club Rules and these Terms & Conditions.
2.5 The Club may sell or transfer its rights and obligations under this agreement without notice. If this results in changes to the Club Rules, one month’s notice will be given, after which you may cancel as described in Section 2.2.
3 About your membership:
3.1 If ownership of the Club changes, your membership will remain valid unless otherwise stated.
3.2 You must notify the Club in writing—giving the minimum notice period—of any changes to your name, address, membership category, telephone number, or payment details.
3.3 Termination by the Club Your Membership Card
We may terminate your membership:
(a) Immediately, if you seriously or repeatedly breach the Club Rules.
(b) With 7 days’ written notice, if you fail to pay any fees within 7 days of their due date.
4 Membership Card
4.1 Members receive a membership card upon joining. A valid card must be shown at each visit. Replacements for lost or damaged cards cost £5.
4.2 Membership is personal and cannot be transferred or assigned. Lending your card to another person will result in termination of membership.
4.3 Entry may be refused if a valid membership card is not presented.
5 Fees
5.1 The Club sets all fee levels. Charges for additional services, including beauty therapy, are displayed on the Club website.
5.2 After paying the joining fee, membership continues as long as monthly fees are paid. Failure to pay will result in termination, and the joining fee will not be refunded.
5.3 Access will be denied if membership fees are outstanding.
5.4 Corporate membership
If you are a corporate member and:
(a) you stop working for the employer associated with the membership; or
(b) fewer than six employees remain corporate members for over three months, you may cancel your membership (see Section 7), or your membership category may be changed.
5.5 Freezing of Direct Debit:
After two full months of membership, you may freeze your membership for between 1 and 3 months within any 12-month period. A monthly suspension fee applies during the first year. This fee is waived from year two onward if membership remains continuous.
5.6 Freezing Annual Membership
Annual memberships may be frozen up to three times per 12-month period, for a maximum of three months.
5.7 Resuming Membership
To freeze your membership, you must give the minimum notice period. No additional joining fee is payable when resuming after suspension.
6 Paying Your Fees
6.1 Fees may be paid 12 months in advance or monthly by direct debit (subject to bank approval).
6.2 Advance payments are non-refundable.
6.3 If your membership is terminated under Section 3.3, all unpaid fees (less any sums owed to you) become immediately due.
7 Cancellation by You
7.1 To cancel your membership, you must:
(a) give written notice to the Club, providing the minimum notice period;
(b) pay all fees due up to the cancellation date;
(c) cancel any direct debit instructions with your bank.
No partial refunds of monthly or annual fees will be given.
7.2 Joint or Corporate Memberships
One member of a joint or corporate membership may cancel individually. The remaining member(s) will move to the applicable individual category. If cancellation reduces a corporate membership below six members, Section 5.4 applies.
8 Your Guests
8.1 You may bring up to two guests per visit. Guests must complete the required forms at reception and pay the guest user fee. Additional guests may be allowed subject to approval.
8.2 You must accompany your guests and ensure they comply with Club Rules.
8.3 Guests have the same facility access as the hosting member.
8.4 Guest access may be restricted during peak hours.
8.5 The Club may refuse guest admission if conduct rules (Section 9) are not met.
9 Conduct
9.1 Appropriate clean clothing and shoes must be worn. Trainers must be worn in the gym.
9.2 Gym equipment may only be used after completing a pre-exercise questionnaire approved by Club staff.
9.3 Correct swimwear must be worn on poolside.
9.4 Members must shower before using the pool or sauna.
9.5 Prohibited Conduct
You and your guests must not:
(a) Damage or misuse Club property. Any damage must be paid for by the responsible person.
(b) Behave in a disorderly, violent, or offensive manner.
(c) Smoke or vape anywhere on the premises.
(d) Bring or consume alcohol, drugs, mood-altering substances, or food unless authorised.
(e) Use facilities while under the influence of alcohol or drugs.
(f) Consume alcohol (if authorised) outside designated licensed areas.
10 Disclaimer
10.1 The Club and its staff are insured for death, loss or injury caused by their negligence or breach of statutory duty. They are not insured for injury or loss caused by your negligence or failure to follow instructions or Club Rules. You may be liable for associated costs.
10.2 The Club accepts no liability for loss, damage, or theft of personal belongings belonging to you or your guests.
10.3 Members must read and follow all posted health and safety notices.
11 Other Provisions
11.1 Rights Reserved by the Club
The Club may:
(a) Amend these rules. If you object, see Section 2.2.
(b) Alter Full or Peak access hours (with at least one month’s notice where possible).
(c) Temporarily restrict facility availability for maintenance, events, or holidays.
(d) Decline re-booking of services if you repeatedly cancel with less than 24 hours’ notice.
(e) Allow potential members access for tours or trial use.
(f) Use photographs of members and guests for promotional purposes.
(g) Change fees at any time (see Section 7.1 for cancellation rights).
(h) Close or relocate the Club, or transfer memberships. If you object, see Section 2.2.
Failure to enforce these rights at any time does not constitute a waiver.
11.2 Reservations for services or programmes may be made up to one week in advance. Less than 24 hours’ notice of cancellation may result in full charges if the slot cannot be re- booked.
11.3 Items left in lockers overnight will be removed and may incur a retrieval charge. The Club may open lockers for security purposes.